Vip98 uses your Privacy Protection
Fully Committed

Vip98 collects certain information to provide you with the best possible experience. This information falls into two categories — data you provide directly, and data collected automatically.

Directly Provided Information: Information you provide directly when registering and managing your account.

• Full name and date of birth
• Email Address & Mobile Number
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket number)
• Mailing address (where applicable)

Automatically Collected Information: Collected automatically while you use the platform.

• IP Address & Device Information
• Browser type and operating system
• Browsing patterns and session duration on the site
• Gaming activity logs and transaction history
• Data from Cookies & Similar Tracking Technologies

Vip98 uses your data only for legitimate and necessary purposes. We never use it for irrelevant or unethical ends.

We use your data to send you personalized bonus offers and promotions. You can opt out of such notifications at any time.

Vip98 never sells your personal data. However, it may be shared with third parties in the following limited circumstances:

• Payment Providers: Payment providers such as bKash, Nagad, and Rocket receive the information needed to process your transactions.
• Game Software Providers: Licensed software companies receive the necessary data to deliver your gaming experience.
• Legal Authorities: Required information is provided in response to legal requests from government or regulatory authorities.
• Fraud Prevention Agencies: Certain data may be shared to help prevent money laundering and other financial crimes.

Vip98 uses cookies to improve website functionality and enhance your experience. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance Cookies: Analyzes which sections of the site are used most and helps us improve our services.
• Functional Cookies: Remembers your preferences such as language and notification settings.
• Marketing Cookies: Used to show you relevant offers based on your preferences. You can turn this off at any time.

You can manage cookies at any time through your browser settings. Note that disabling certain cookies may limit site functionality.

Vip98 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

Once the applicable retention period expires, your data is securely deleted or fully anonymized so you can no longer be identified.

Vip98 protects your data using industry-leading security technology. Our security framework operates on multiple layers:

• 256-bit SSL/TLS encryption — all data transmissions are secured.
• Two-factor authentication (2FA) — an extra layer of security at login.
• Firewall & DDoS protection — safeguarding servers against external attacks.
• 24/7 security monitoring — immediate detection of suspicious activity.
• Regular security audits — reviewed by independent third-party experts.
• Encrypted Database — all stored data is fully encrypted.

Vip98 believes every user should have full control over their own data. You have the following rights:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request that any inaccurate or outdated information be corrected.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can object to your data being used for specific purposes.
• Data Portability: You may request a copy of your data in a readable format.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.

To exercise any of these rights, email our support team. We will respond to your request within 30 days.

Vip98 strictly does not serve anyone under the age of 18. Our platform is intended for adults only.

• Age verification is carried out at the point of registration.
• We do not knowingly collect information from minors.
• If we become aware that a child's information has been collected, it will be deleted immediately.
• Proof of age is required for account verification and KYC.

If a parent believes we may have collected their child's information, please contact us immediately — we will take prompt action.

Vip98 may update this Privacy Policy from time to time. When changes are made, we follow the process below:

• You will be notified at your registered email address before any significant changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
• If you object to the updated policy, you will have the option to close your account.

We recommend visiting this page regularly to stay up to date with our latest policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our data protection team.

We take every request seriously and are fully committed to protecting your privacy. Your trust in vip98 is our most valued asset.